Privacy Policy ( Kids N Clicks App)

Privacy Policy

Kids N Clicks App
Last Updated: 24 February 2026

Kids N Clicks (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, process, and safeguard your information when you use the Kids N Clicks mobile application (“App”).

Kids N Clicks is designed to support parents, carers, teachers, and professionals in promoting digital wellbeing and online safety.

1. Who We Are

Kids N Clicks is operated by:

Ashkyr LTD
95–107 Lancefield Street
Glasgow
Scotland
G3 8HZ

Email: parven@kidsnclicks.com

For the purposes of UK GDPR and applicable data protection laws, Ashkyr LTD is the data controller of your personal information.

2. Information We Collect

We collect only the information necessary to operate and improve the App.

A. Information You Provide

  • Name

  • Email address

  • Account login credentials

  • Subscription and payment information (where applicable)

  • Messages submitted via support forms

  • Questions or prompts submitted to the AI chatbot

B. Automatically Collected Information

  • Device type

  • Operating system

  • App version

  • Push notification token

  • Usage analytics

  • Crash reports and diagnostics

C. AI Chatbot Data

When you use the AI chatbot feature:

  • The prompts you submit may be processed to generate responses.

  • Chat interactions may be logged for quality improvement, monitoring misuse, and ensuring safety.

  • AI processing is conducted using Google AI Studio infrastructure.

Users should not enter sensitive personal data into the chatbot.

3. How We Use Your Information

We use your data to:

  • Provide and maintain the App

  • Deliver push notifications (including updates and relevant digital safety information)

  • Operate the AI chatbot feature

  • Improve app functionality and user experience

  • Process subscriptions and payments

  • Monitor app performance and security

  • Respond to customer enquiries

We do not sell or rent personal data to third parties.

4. Push Notifications

If you enable push notifications, we may send:

  • App updates

  • Safety alerts

  • Feature announcements

  • Relevant digital wellbeing content

You can disable push notifications at any time in your device settings.

5. Children’s Privacy

Kids N Clicks is intended for use by adults such as parents, carers, teachers, and professionals.

We do not knowingly collect personal data directly from children under 13. If we become aware that we have collected personal information from a child without appropriate consent, we will delete it promptly.

If you believe that a child has provided personal data to us, please contact us at:

parven@kidsnclicks.com

6. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

  • Performance of a contract to provide the App service

  • Consent, where required

  • Compliance with legal obligations

  • Legitimate interests, including improving functionality, safety, and security

7. Data Storage and Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encrypted data transmission (HTTPS)

  • Secure cloud infrastructure

  • Restricted access controls

Data is hosted and processed using:

  • Amazon Web Services (AWS) for secure cloud hosting and storage

  • Google AI Studio for AI chatbot processing

We ensure that third-party providers maintain appropriate security standards and data protection safeguards.

8. International Data Transfers

Some data processing services may operate outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as standard contractual clauses or adequacy mechanisms.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the service

  • Comply with legal obligations

  • Resolve disputes

  • Maintain security

You may request deletion of your account and associated data at any time by contacting us.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Data portability

To exercise these rights, contact:

parven@kidsnclicks.com

You also have the right to lodge a complaint with the Information Commissioner’s Office in the United Kingdom.

11. Third-Party Services

The App may rely on third-party services that process data in accordance with their own privacy policies, including:

  • Google Play Services

  • Amazon Web Services (AWS)

  • Google AI Studio

We recommend reviewing their respective privacy policies for further information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the App and on our website. Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Ashkyr LTD
95–107 Lancefield Street
Glasgow
Scotland
G3 8HZ

Email: parven@kidsnclicks.com
Website: www.kidsnclicks.com