How to fix “Facebook Marketplace not available error”?

Recently updated on October 31st, 2023 at 03:15 pm

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If you want to buy second-hand items from your local neighborhood or sell goods, the Facebook marketplace is a great platform to check. Facebook marketplace allows anyone to sell and buy things they no longer use. However, its feature is only available in specific locations, and at times, you may not see the Facebook marketplace icon on your Facebook app. In this article, we are looking at how to fix the “Facebook marketplace not available” error.

Just recently, Facebook launched its Marketplace feature. Using the Facebook Marketplace, anyone with a Facebook account can sell or buy from the platform. 

However, “Facebook marketplace not available” is a common problem most users face. Whether you are using a Mac, Windows device, an Android phone, or an iOS device, you are equally susceptible to this error message.

Before looking at how to fix Facebook marketplace not available errors, let’s first explore what Facebook marketplace is and how you can benefit from using it.


Facebook marketplace not available

What is the Facebook marketplace?

Facebook Marketplace is an online platform for both buyers and sellers. Anyone with a Facebook account and age 18 and above can buy or sell in this Marketplace. 

If users want to sell something, they can post pictures of their items. Also, they can browse things posted by other Facebook users on the platform. 

The Facebook Marketplace feature was first launched for users in the U.S., Australia, the U.K., and New Zealand.

Facebook Marketplace is now a popular platform for selling antique digital products such as cameras and modern appliances like Smart TVs, hair dryers, and more.

It is also a good place to search for second-hand toys and books for children. Facebook Marketplace is a unique place for offloading unwanted products. 

Users can communicate with potential buyers/sellers via the Messenger app, and sellers can add links to their website where the products are listed. 

You can also negotiate with sellers on this app.

How to activate Facebook Marketplace?

Currently, Facebook Marketplace is used by over 800 million users every month. If you cannot see the Facebook Marketplace feature from your account, follow the steps below to activate it. 

If you are visiting Facebook from a desktop, follow the below steps.

  • Launch Facebook App on your phone, or visit the Facebook page from your desktop. 
  • Login to your account. 
  • From the left-hand side of the screen, select Main Menu. 
  • You will see the feature “Facebook Marketplace” from that menu.
  • Or, on top of the screen you will see the Facebook Marketplace icon

If you are visiting Facebook from your Mobile phone, follow the below steps-

  • Visit your profile.
  • From the Main Menu, click on the three horizontal lines. 
  • It will open a Secondary Menu. 
  • From there, you will see the “Marketplace” feature.
  • If you cannot find this feature, it might be hidden. 
  • Check under the “See More” option to reveal the Marketplace option. 

How to access Facebook Marketplace?

In order to access the Facebook Marketplace, you must comply with the below requirement. 

  • You must be 18 years of age. 
  • The Facebook Marketplace feature must support your home country. 
  • This Facebook Marketplace feature is available in over 50 countries. If you belong to a country that does not have the Facebook Marketplace feature, you will not see the Marketplace icon on the Main Menu.

Due to technical difficulties, the Facebook Marketplace feature might not appear on the Main Menu section. Also, if your Facebook account is banned, you cannot access Facebook Marketplace. 

Related : How to add featured photos on Facebook?

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How to fix Facebook Marketplace not available?

There can be various reasons why you do not see the Facebook Marketplace feature. This part of the article looks at why you might be getting the Facebook Marketplace not available error message.

First of all, if you are traveling to a country that does not support Facebook Marketplace, you will not be able to see the listing made by other Facebook users on the platform. 

The second reason why the Facebook Marketplace feature might not work, and you get the Facebook Marketplace not available error is due to the device you are using. 

Currently, Facebook Marketplace is only available on iPhone 5 or later versions. It will also work on any latest version of Android devices. However, Facebook Marketplace does not work on an iPod Touch. 

Another reason why you might not be able to use the Facebook Marketplace feature might be because your Facebook account is still new.

By default, Facebook prevents new users from participating in the Facebook Marketplace Platform. This is done to avoid scammers from overwhelming FB Marketplace. 

If you were able to access Facebook Marketplace, but your access was revoked just recently, it might indicate that you might have breached any of the Terms laid down by Facebook.

Every Facebook user on the Marketplaces must comply with the standards, community policies, and group policies of the Marketplace. 

Another reason might be your age. To access Facebook Marketplace, users must be of 18 years of age or above. 

Why was my Facebook Marketplace access removed?

Facebook marketplace not available

First, try visiting Marketplace from this link. If you cannot access the link, your access to Facebook Marketplace might have been removed. 

There are many reasons why your access to Facebook Marketplace might have been removed. Every user on the platform must comply with Commerce Policies or Community Standards

Facebook scavenges the platform for suspicious activity. So, always comply with the TOS. 

How to get Facebook Marketplace back?

Are you getting the Facebook Marketplace not available error code? 

If you think you were in line with the policies, and did not breach any of the TOS, and yet cannot access Facebook Marketplace, you can contact the Facebook team. Follow the below steps to reach Facebook’s Support Team/ 

Facebook Help Center. You should first identify the Facebook marketplace errors. Hopefully, this way you can get the Facebook marketplace to work again.

  1. From your News Feed, click Marketplace in the left menu.
  2. Click Request review and fill out the form.
  3. We’ll review your appeal and respond to you within 24 hours. Check for updates (Google Play Store or iTunes) in your Support inbox or the email associated with your Facebook account. 

After your access to Facebook Marketplace has been restored, you might need to reload the Facebook page or download the latest version of the Facebook mobile app. (iOS App, Android App)

Related How to recover deleted Facebook account?

Facebook Marketplace not showing items. How to fix it?

Facebook Marketplace is a platform where sellers can post pictures of the items they want to sell, including the price, and features of the product. It is a handy platform. However, there are some common errors on Facebook due to which your access to Facebook Marketplace might be revoked. 

1. New Facebook Account

Currently, only verified users can use the Facebook Marketplace feature. This measure was put into place to avoid scammers from accessing the platform. Hence, use Facebook actively for a while before trying to access Marketplace.

2. Legal Age

Users who are 18 years old or above can access the platform. If you are a minor, you cannot access Marketplace.

3. Blocked Facebook Account

If you post an item against Facebook’s policy, your account will get blocked. 

4. Internet Connection

If you have a poor wifi network you may have trouble loading the listing of other people on the platform. For seamless access to the Facebook Marketplace, make sure you are using a stable, and strong internet connection. 

5. Update the app

If your Facebook app is not updated you may have trouble accessing Marketplace. Always make sure you are using the latest version of Facebook. 

6. Location Restriction

Currently, Facebook Marketplaces is available in more than 70 countries, including the United States, the UK, Canada, New Zealand, and other developed nations. If you are not in one of those locations, you will not have access to Marketplace.

Related : Why can’t I add someone on Facebook?

Facebook Marketplace not working on iPhone and iPad. How to fix?

Below we will look at how to fix Facebook Marketplace not available on iPhone and iPad.

Facebook Marketplaces is available on every iPhone model after iPhone 5. Also, if you are using an older version of the Facebook app on your iPhone or iPad, the Marketplace function will not work. 

In order to fix this problem, update the Facebook app to the latest version, and that will solve the problem. 

If you still fail to access Facebook Marketplace, you can try cleaning your Cache, and other Temporary Data.

If you use Facebook from a mobile internet web browser such as Chrome, follow the below steps to clear the Browser Cache-

  • Launch your device (laptop or phone) to sign in with your Gmail account. 
  • Just beside the Hamburger menu, click on your Profile Picture. 
  • From the next window click on Gmail Address.
  • From the Facebook marketplace settings tab, click on Turn Off.
  • From the top, click on the Hamburger menu again.
  • From the Sub-Menu click on More Tools.
  • Click on the Clear Browsing Data from the next window. It is the browser cache on your device. 
  • You might also want to clear cookies while you are at it. 
  • Select a time range “Last Hour”, “All Time”.
  • Select the categories of data you want removed such as Download History, Cached Images, Passwords, and Browsing History.
  • Finally, hit the Clear Data Button at the bottom. 

You cannot get access to Facebook Marketplaces if you are under 18. You must be 18 or above to gain access to Facebook Marketplace. Contact marketplace support to solve common issues related to age. 

Related : How do you wave on Facebook?

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How to sell items on Facebook Marketplace?

Follow the steps below to sell items on Marketplace:

  1. Firstly, you need to access Facebook Marketplace.

2. Click on Create new listings from the left-hand side of the screen

3. Select the item category you wish to sell
4. Start filling in the descriptions of the items you want to sell

To make your listings accessible to as many viewers as possible, it is best to search for popular Facebook groups to promote your items.

Search for sell groups in your local area or your city as a rule of thumb. You can use the Facebook Messenger app for correspondence. Messenger is an essential feature of Facebook.

You can make a listing using both the Facebook app, and the website. After you post details, and picture of the item you want to sell, pick a payment option – cash or credit card. 

Before posting the item in the Marketplace, select a location, and a category for the item. 

Once you have done that, your items are now up for sale.

If a buyer is interested in your item, you will get a notification on your Facebook Messenger app.


Facebook marketplace app is a great place to buy second-hand items and sell stuff. Before purchasing any item from marketplace listings, do your due diligence. There are still scammers slipping through the platform and selling fake items.

Never purchase an item without checking it first. Many legit sellers accept cash payment, giving you the option to inspect the items before buying them.

To access Marketplace first thing you need to do is to check if you meet the age limit to access Facebook marketplace and check your Facebook profile region to ensure that you have access to this feature. Finally, always keep your Facebook app updated.

We hope you now know how to fix the “Facebook marketplace not available” error.

Before you leave, don’t forget to check out How to remove someone from Messenger?

remove someone from messenger

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Haider Khan is your trusted source for online safety tips, insightful app reviews, and expert guidance on social media apps. With a focus on digital security and helping users make informed choices, Haider is your go-to expert for a safer and more enriching online experience. Education: Bachelor's in Journalism || Previously worked at eXputer

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